StreetScan is a crime notification system developed by CWS Group, Inc. to help law enforcement agencies provide the public with valuable information about recent crime activity in their neighborhood. The goal of StreetScan is to promote crime awareness at the community level to assist law enforcement in reducing crime.
CWS Group has been working with law enforcement agencies to better utilize technology resources to assist in crime prevention throughout the region. StreetScan is just one of the systems currently employed to help combat crime at the local level.
Where does the crime data come from?Data and subsequent notifications come from real-time crime reports extracted from the records system at the 911 call center through an automated import process. The data we display will always be the most current available.
What do I get with a Premium Subscription versus a Free Standard Version?StreetScan is free to use for everyone. You can view the map and basic features anytime from any place that has access to the Internet. There are 2 kinds of subscriptions: Free and Paid. The free version allows you to sign-up and receive notifications of incidents via text or e-mail for a single address. The Paid subscription costs $14.95 per year and allows up to 3 addresses as well as other enhanced features.
How can I get historical or additional information for a crime?Click on the email link to view the crime details. If you require more historical data or more detailed information you can enter a date range to view more reported crimes in the area. If you require additional information regarding a specific incident you should contact the public information officer at your local law enforcement agency.
Why am I not seeing a crime that I know occurred?Each incident has to be confirmed and entered as a report by the 911 agency before it can be uploaded to our website.
It could also be possible that the crime(s) in question were not reported to the local law enforcement agency. Some agencies also request that we do not display sensitive crimes such as sexual assault or crimes involving children in order to protect the privacy of the victims, so that information may not be available for your area. Other miscellaneous crimes that do not fall into any discernible category can also be filtered out at the agency’s request.
What types of crime are displayed?Click on the Sign-up link at StreetScan.Org to receive crime alerts automatically. This service provides customized reports via e-mail to any subscriber. Having a well informed citizenry has been proven effective in reducing crime.
How do I change my subscription details (email address, home address, buffer, or crime type)?You can log into your account anytime to make changes to your subscription.
How do I unsubscribe from my Crime Alerts subscription?Click the “Unsubscribe” link in the Manage Account section of StreetScan.Org.
Trouble signing up for Crime Alert emails?Did you receive the initial email welcoming you to StreetScan.Org? If so there is a link in the email that you need to click on in order to confirm your crime alert subscription. Once you do this you will receive a second email confirming that your subscription has been saved.
If you did not receive the welcome email or you followed these steps and still have not received alerts, check to make sure that our emails are not being sent to your junk mail or being blocked by your email service.
Why did I not receive a crime alert today?A crime alert email will only be sent to you if there is new crime reported in the area that you have selected for your crime alert email.
How often is the data updated?The data is posted in almost real-time as it gets reported as a crime to 911 and meets the requirements as a Part I crime as defined by the local law enforcement agency.
If I register for Crime Alerts is my privacy protected?Yes, your email address and registration information will only be used for Crime Alerts. We do not share your contact information with any third parties. You can also unsubscribe at any time.
What does the “911” in the crime icon mean?The “911” in a crime icon on the map indicates that a 911 service call was made for the reported crime type at the time and location specified. When the call is confirmed by the Responding Agency, the crime icon is updated and the “911” is no longer visible. If it is determined by the officer that no crime occurred, the icon will remain labeled with “911” to log the service call.